Privacy Policy

Privacy Policy

Last updated: Jan.01.2024

Welcome to ChinaLEDScreens. We respect your privacy and are committed to protecting the personal information of our visitors, partners, and customers.

This Privacy Policy explains how ChinaLEDScreens (“we”, “us”, or “our”) collects, uses, stores, and protects your information when you visit our website or contact us about our transparent LED display solutions, including transparent LED screens, LED glass screens, LED film screens, flexible LED film screens, holographic LED screens, and mesh LED displays.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

ChinaLEDScreens is a China-based factory and global supplier of all-in-one transparent LED display screen solutions with 15+ years of dedicated experience.

  • Brand name: ChinaLEDScreens
  • Business type: Manufacturer & Global B2B Supplier
  • Main products: Transparent LED screens, LED glass screens, LED film screens, flexible LED film screens, holographic LED screens, mesh LED displays

2. What Information We Collect

We may collect the following types of information when you visit our website, fill out forms, or communicate with us:

2.1 Information You Provide Directly

When you contact us or request a quotation for transparent LED display solutions, you may provide:

  • Name
  • Company name
  • Job title
  • Email address
  • Phone / WhatsApp / WeChat
  • Country / region
  • Project details or technical requirements
  • Any other information you choose to share in your message

2.2 Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring URLs and pages visited
  • Time and date of visits
  • Actions taken on the website (e.g., pages viewed, forms submitted)

This information is generally collected through cookies, log files, and analytics tools and is used to improve website performance and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to inquiries: To answer your questions, provide quotations, and follow up on project requirements.
  • Business communication: To communicate with you as a potential or existing B2B partner, distributor, integrator, or end customer.
  • Service improvement: To analyze website traffic, improve our pages, and optimize our product information and user experience.
  • Marketing communication (optional): To send you product updates, newsletters, case studies, or promotional information if you have requested or agreed to receive such communications.
  • Security and fraud prevention: To protect our website, systems, and users from misuse, fraud, or illegal activities.
  • Legal compliance: To comply with applicable laws, regulations, and legal obligations.

We do not sell your personal information.

4. Legal Basis for Processing (If You Are in the EU/UK)

If you are located in the European Union or United Kingdom, we process your personal data based on:

  • Contractual necessity: When processing is needed to provide you with quotations, product information, or services you request.
  • Legitimate interests: For B2B marketing, business communication, website security, and service improvement, where these interests are not overridden by your rights.
  • Consent: When you have explicitly agreed to receive marketing emails or newsletters. You can withdraw your consent at any time by contacting us or using the “unsubscribe” link (if provided).

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and performance
  • Improve content related to transparent LED screens and other products
  • Support basic website functions

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

If we use third-party analytics tools (for example, Google Analytics), those providers may also use cookies in line with their own privacy policies.

6. How We Share Your Information

We may share your information with:

  • Internal teams: Sales, technical, and support teams within ChinaLEDScreens to handle your inquiries and projects.
  • Service providers: Trusted third-party providers who help us operate our website, host servers, send emails, or analyze traffic (e.g., hosting providers, email service platforms, analytics tools).
  • Business partners: In some cases, we may share project details with local partners, distributors, or installers to better support your LED display project in your region.
  • Legal authorities: When required by law, regulation, or legal process, or to protect our rights or the safety of others.

We do not sell or rent your personal data to third parties for their own marketing purposes.

7. International Data Transfers

As a China-based manufacturer serving global customers, your information may be processed and stored in China or in other countries where our service providers are located.

We take reasonable steps to ensure that your personal information is protected in line with applicable data protection laws, including by using appropriate contractual safeguards where required.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Respond to your inquiries and provide quotations
  • Maintain our business relationship
  • Comply with legal obligations (for example, tax and accounting requirements)
  • Resolve disputes and enforce our agreements

When information is no longer needed, we will delete or anonymize it in a reasonable manner.

9. How We Protect Your Information

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure. These measures may include:

  • Secure servers and firewalls
  • Access controls and password protection
  • Regular security monitoring where applicable

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Your Rights and Choices

Depending on your location and local laws, you may have some or all of the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data where there is no good reason for us to continue processing it.
  • Restriction: Request that we limit processing of your data in certain circumstances.
  • Objection: Object to certain types of processing, such as direct B2B marketing.
  • Data portability: Request a copy of your data in a structured, commonly used format (where applicable).
  • Withdraw consent: If processing is based on consent (e.g., newsletters), you can withdraw your consent at any time.

To exercise these rights, please contact us at [add your contact email]. We may need to verify your identity before processing your request.

11. Third-Party Websites

Our website may contain links to third-party websites (for example, partners, social media, or video platforms). We are not responsible for the privacy practices or content of those external sites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Children’s Privacy

Our website, products, and services are intended for business users and professionals (B2B) and are not directed to children under the age of 16 (or the minimum age required by local law).

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete such information as quickly as reasonably possible.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business operations
  • Legal or regulatory requirements
  • Our website features or technologies

When we update the policy, we will revise the “Last updated” date at the top of this page. Significant changes may be highlighted on our website where appropriate.

We encourage you to review this page periodically to stay informed about how we protect your information.

14. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Important Notice (Non-Legal Advice)

This Privacy Policy is provided for general informational purposes based on typical B2B manufacturing website practices. It is not legal advice. For full compliance with specific regulations such as GDPR, CCPA, PIPL or other local laws, we recommend reviewing this policy with a qualified legal professional.